MyMart360

Shipping & Delivery Policy

We bring the store to your door. Experience ultra-fast delivery within minutes, with transparent and fair distance-based shipping charges.

Lightning Fast Delivery

Your essentials delivered to your doorstep within 20-30 minutes.

Real-Time Tracking

Track your rider in real time from the store to your location.

Secure Packaging

All orders are packed with care to ensure hygiene and safety.

Transparent Pricing

Fair delivery charges based purely on the distance from the store.

Delivery Timelines

We operate on a quick-commerce model. Once your order is placed, it is instantly routed to the nearest available store. Our standard delivery time is 20 to 30 minutes for all locations. We do not have city-specific constraints—if the app shows we serve your area, you get it in minutes!

Shipping Charges

Our delivery fees are calculated purely based on the distance between the store and your delivery address.

  • Base Delivery Charge (up to 1 km)₹21
  • Additional Distance Charge₹5 per km

*The final delivery fee will be automatically calculated and displayed at checkout before you make the payment.

Important Notes

  • Delivery times may slightly vary during extreme weather conditions (heavy rain, waterlogging) or peak traffic hours to ensure rider safety.
  • We do not support Cash on Delivery (COD). All orders must be prepaid via UPI, Wallet, Credit/Debit Card, or Net Banking.
  • Once an order is placed and the rider is dispatched, the delivery address cannot be changed.