Privacy Policy

When you use MyMart360, we may collect the following types of information: • **Personal Information**: Name, email address, phone number, shipping and billing addresses when you create an account or place an order. • **Payment Information**: We use secure third-party payment processors. We do not store your full card details on our servers. • **Device & Usage Data**: Browser type, IP address, pages visited, time spent, and other analytics data to improve our services. • **Location Data**: Approximate location via IP or GPS (with your permission) to provide relevant product listings and delivery estimates. • **Cookies**: We use cookies and similar tracking technologies to personalize your experience and remember your preferences.

We use collected information for the following purposes: • **Order Fulfillment**: Processing orders, managing payments, and coordinating deliveries with our seller partners. • **Account Management**: Creating and maintaining your account, order history, wishlists, and preferences. • **Communication**: Sending order confirmations, shipping updates, and responding to your support requests. • **Marketing**: With your consent, sending promotional emails about deals, new products, and personalized recommendations. • **Platform Improvement**: Analyzing usage patterns to optimize the marketplace experience, fix bugs, and develop new features. • **Legal Compliance**: Meeting regulatory and legal obligations, fraud prevention, and dispute resolution.

We do not sell your personal data to third parties. We may share your information with: • **Sellers**: Order details (name, shipping address) are shared with sellers on our platform to fulfill your orders. • **Service Providers**: Payment processors, logistics partners, cloud hosting, and analytics providers who help operate our platform under strict contractual obligations. • **Legal Requirements**: When required by law, court order, or to protect our rights and the safety of our users. • **Business Transfers**: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.

We take the security of your data seriously: • All data transmissions are encrypted using SSL/TLS protocols. • Sensitive information is stored with industry-standard encryption at rest. • We conduct regular security audits and vulnerability assessments. • Access to personal data is restricted to authorized personnel on a need-to-know basis. • We implement multi-factor authentication and role-based access controls for our internal systems. While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

You have the following rights regarding your personal data: • **Access & Portability**: Request a copy of your personal data in a structured, machine-readable format. • **Correction**: Update or correct inaccurate personal information through your account settings. • **Deletion**: Request deletion of your account and associated personal data, subject to legal retention requirements. • **Opt-Out**: Unsubscribe from marketing communications at any time via email preferences or by contacting us. • **Cookie Preferences**: Manage your cookie settings through your browser or our cookie consent tool. To exercise any of these rights, please contact us at support@mymart360.in.

MyMart360 is not intended for use by children under the age of 18 without parental supervision. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by email or through a prominent notice on our platform. We encourage you to review this policy periodically.